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    Home / Loyalty Program

    Loyalty Program

    Ellity
    For customers based in the Czech Republic, amounts are shown in CZK. For EU customers, all EUR values apply.

    Collect credits
    For every purchase and activity
    Save on shopping
    Redeem credits for discounts
    Track your balance
    Always in your account

    How to Earn Credits

    • CZK shop: Earn 1 credit for every CZK 1 spent.
    • EUR shop: Earn 1 credit for every €0.04 spent.
    • Credits are added 30 days after placing your order — this period ensures that credits are added only for completed purchases and not for orders that are cancelled or returned.

    Rewards for Selected Activities

    Activity Credits Value in CZK Value in EUR
    Account registration 500 CZK 15 €0.60
    Anniversary of registration 100 CZK 3 €0.12
    Name day 100 CZK 3 €0.12
    Birthday 200 CZK 6 €0.24

    Credits can be collected only by registered customers. Non-registered customers cannot collect or redeem credits.

    How to Redeem Credits

    • CZK shop: 1 credit = discount of CZK 0.03.
    • EUR shop: 1 credit = discount of €0.0012.
    • Minimum order value to redeem credits: CZK 2,000 / approx. €80.
    • Maximum discount: 15 % of the order total.

    Credit Validity

    Credits are valid for 365 days from the date they are added. After this period, unused credits automatically expire. We recommend using your credits regularly so you don't lose them.

    Important Information

    • Credits cannot be combined with discount coupons in the same order.
    • If you return items, credits earned from that order will be deducted automatically.
    • Credits have no cash value and cannot be exchanged for money.
    • This program is intended for retail customers only. Wholesale customers are excluded.
    • We reserve the right to modify or cancel the program at any time.

    Why Join

    ✔ Collect credits with every purchase and selected activities
    ✔ Check your credits anytime in your account
    ✔ Use credits to save money on future orders
    ✔ Available for both CZK and EUR customers